E-Commerce Content Specialist (Based in Los Angeles, CA or Possible Remote)

Los Angeles, Johnny Was Headquarters | Full time

At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming – the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.The E-commerce Content Specialist is responsible for managing and optimizing product listings and on-site content to ensure a compelling, accurate, and on-brand digital shopping experience. This role bridges merchandising, marketing, and creative teams to bring product stories to life through high-quality copy, visuals, and metadata.

Position Overview:

Key Responsibilities:

Create, edit, and publish product descriptions, titles, and specifications across the e-commerce platform

Ensure all product content adheres to brand voice, SEO best practices, and internal style guidelines

Manage product uploads, categorization, and attribution to maintain site accuracy and shoppability

Collaborate with photography, merchandising, and creative teams to ensure timely content delivery

Conduct quality checks to verify correct pricing, imagery, and inventory status on site

Optimize content using relevant keywords to improve organic search performance and site navigation

Partner with e-commerce and digital marketing teams to support content for landing pages, seasonal edits, and promotional campaigns

Own seasonal content update calendar

Work cross-functionally with the customer service team to address product-related inquiries and ensure accurate promotional information is reflected on the website

Use Excel to manage large product catalogs, perform bulk uploads, and audit product attributes including pricing, inventory, and descriptions
Qualifications:

2–4 years of experience in e-commerce, digital content, or merchandising (fashion/apparel a plus)

Strong writing, editing, and proofreading skills with a focus on customer experience and SEO

Familiarity with CMS platforms (Salesforce Commerce Cloud, Shopify, or similar)

Proficiency in Excel and basic HTML is a plus

Highly organized, detail-oriented, and able to manage multiple deadlines

Passion for product, storytelling, and a polished brand experience

Proficient in Microsoft Excel, with a working knowledge of VLOOKUP and other data functions

Experience with a Product Information Management (PIM) system is a plus

Pay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws. In addition, bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.

Range for the position is $56,175 – $93,626

All qualified applicants with criminal histories will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Change Act. This position requires customer interaction and access to funds, merchandise, and private information. The Company reserves the right to withdraw contingent offers of employment on the basis of criminal convictions that may have a direct, adverse, and negative bearing on the ability to perform these job duties.

What happens next? 
If you are interested in this opportunity, please apply! You will receive an email confirming we received your application. We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.