The Lincoln Hancock Restoration Account Manager is responsible for expanding relationships within the organization to identify new business opportunities, developing sales strategies and collaborating with Community Association Managers to obtain client agreements. This individual is passionate and motivated about providing communities with the support needed during disasters. This candidate needs to be knowledgeable in restoration/construction while also understanding HOA’s and how to work with Board of Directors. The account manager requires a combination of technical expertise and project management skills, with strong communication abilities.
RESPONSIBILITIES:
- Must be willing to travel: 60%
- Develop and execute client contracts to achieve sales targets and expand customer base.
- Build and maintain strong and long-lasting customer relationships by understanding their needs and providing solutions.
- Identify and pursue new business opportunities.
- Collaborate with cross-functional teams, including marketing, to deliver comprehensive solutions to customers.
- Conduct presentations and lunch-and-learning workshops.
- Travel to meet clients, attend industry/networking events, and participate in sales meetings as required.
Requirements
QUALIFICATIONS & SKILLS:
- 5 + years knowledge and experience in the disaster/construction/restoration world
- Minimum 2 years in business-to-business sales and marketing experience
- Experience with Xactimate, estimations and proposals.
- Strong understanding of hail, hurricane, storm development and tracking.
- Familiarity with sales techniques, customer relationship management (CRM) systems and storm monitoring software.
- Strong organizational and communication skills.
- Strong negotiation and interpersonal skills with the ability to build rapport and influence decision-makers.
- Experience with Homeowners Associations.
- Knowledge of insurance claims process and compliance.
- Disaster/Emergency/Restoration industry-specific knowledge and experience.
Company Description
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
