Field Service Technician – SkillBridge Internship

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 
Role Summary

Our Rivian Field Service Technician – Department of Defense (DoD) Skillsbridge Internship position is a pathway to grow our Field Service Team and work towards keeping the world adventurous forever. In joining the program as a Rivian Field Service Technician Intern, you will learn the fundamental skills to be successful in a high-paced and technologically driven environment. During the program, you will obtain hands-on training at a Rivian Service Center and receive exclusive instructional guidance with a mentor. 

This is a DoD SkillBridge Internship open to Transitioning Military Service Members only. There is a 90-day minimum commitment for the internship and will require command approval as well as compliance with any and all other requirements for participation in the SkillBridge Program as determined by Rivian and the DoD. 
Responsibilities

• Complete a minimum of 30 – 40hrs per week: combined time between training and on-the-job mentorship.  
• Assist Rivian Service Technicians with general repairs, mobile repairs, and any additional tasks requested from the service team. 
• Adhere to all Rivian policies during program 
• Follow service procedures according to Rivian service manual without compromising the safety of the repair 
• Successfully complete week over week learning objectives with mentor sign off
• Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles
• Conduct road tests on vehicles to ensure quality of the repair under guidance of mentors
• Learn necessary parts operations such as parts ordering, receiving, shipping and inventory 
• Stay up to date with weekly objectives with Rivian training 
• Support campaigns and containment initiatives   
• Establish peer relationships and work under the mentorship of a senior technician 
• Maintain high quality work and efficiency while working with supervision 
• Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
• Perform duties and communicate with a high level of professionalism
• Additional service center support, including travel, may be required depending on business need 
• Keep operational areas in a high level of operational readiness, housekeeping, organization, orderliness and free of hazards.
• Follow all applicable Company policies, including providing adequate notice of the need for time off. 
• Demonstrate Rivian’s Compass Principles Daily: Come Together, Ask Why, Stay Open, Zoom Out, Over Deliver  
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Qualifications

• High School Diploma or GED preferred 
• 2 years of relevant work experience with basic knowledge of electrical or mechanical systems 
• Proficient in using hand tools and power tools  
• Ability to drive non-commercial truck and trailer preferred
• Exhibits patience and eagerness to learn
• Ability to properly document repairs completed and in process
• Ability to read and speak fluent English
• Strong organizational and time management skills along with attention to detail
• Ability to travel within United States & Canada
• Ability to utilize web base programs, Excel, Smartsheets and Microsoft Word
• Required to, communicate using telephone, email, text or via messaging applications
• Must be at least 21 years of age
• Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).
• Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
• No drug or alcohol-related driving incidents in the last 3 years 
• No more than 1 serious moving violation in the last 3 years 
• Must have a valid driver’s license in the state of residence
• No driving related suspensions or revocation of Driver’s License (within a 3-5year period)
• Must possess a valid driver’s license, and maintain a clean and safe driving record
• Willingness to relocate to any of our markets across the United States after program completion and have flexibility with work schedule (AM shift, PM shift, weekends, and possible holidays
• Must be Transitioning Military Service Member
• Must meet all requirements for participation in the DoD SkillBridge Program
• Must be available for 90-120 days prior to your last day of service 

Pay Disclosure

This is an unpaid internship being provided as part of the DoD SkillBridge military transitional program and as such, no compensation will be provided by Rivian for this Field Service Technician DoD SkillBridge Internship position.  

Following the successful completion of the SkillBridge program, if selected for full-time employment with and hired by Rivian you will be eligible to receive compensation from Rivian including a base hourly rate determined based on experience and other factors permitted by law. Rivian also provides robust medical/Rx, dental and vision insurance packages for qualifying full-time employees, their spouse or domestic partners, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.